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Return to shopPRIVACY POLICY
Welcome to www.luggagecaster.com (hereinafter referred to as the “Website”). We attach great importance to your privacy and personal information protection, and hereby formulate the following privacy terms (hereinafter referred to as the “Terms”) to clarify our code of conduct when collecting, using, storing and sharing your personal information. Please read the following Terms carefully before using this Website and its services.
1. Information Collection
Definition of Personal Information: “Personal Information” in these Terms includes but is not limited to your name, email address, phone number, mailing address, payment information (such as credit card details, but we will process it through a secure payment gateway and will not store it directly), purchase history, browsing history, device information (such as IP address, device model and operating system), etc.
Information Collection Methods: We may collect your personal information through your registration, purchase, browsing, filling out questionnaires, participating in activities, submitting comments or contacting us on this Website. At the same time, we may also collect your anonymous browsing data through third-party services (such as Google Analytics) to optimize our website and services.
2. Information Use
Service provision: We may use your personal information to provide goods and services, including processing orders, delivering goods, sending order confirmations and logistics information, providing customer service, making product recommendations, etc.
Personalized experience: We may use your personal information to customize your website experience, including providing personalized product recommendations based on your browsing history and purchase history.
Marketing and advertising: We may use your personal information to send promotional information, new product notifications and advertisements. However, you have the right to choose to stop receiving these communications at any time.
Market research: We may use your personal information for market research and analysis to improve our products and services.
3. Information storage and sharing
Information storage: We will store your personal information within the scope of lawfulness and necessity, and take appropriate security measures to protect this information from unauthorized access, use, disclosure, modification, damage or loss.
Information sharing: We will not sell your personal information to third parties. However, we may share your personal information with third parties in the following circumstances:
Third-party service providers: We may share your personal information with third parties that provide services such as website hosting, data analysis, payment processing, logistics and distribution, but these third parties must abide by our privacy policy and can only use your personal information in accordance with our instructions.
Legal requirements: We may need to provide your personal information to government agencies, law enforcement agencies or courts to comply with legal and regulatory requirements.
Corporate transactions: We may transfer your personal information to new owners or controllers in the event of a merger, acquisition or asset sale.
4. Your rights
Access and correction of information: You have the right to access and correct the personal information we hold about you. If you wish to review, modify or delete your personal information, please contact us through our contact information.
Opt-out: You have the right to opt-out of receiving marketing and advertising information from us. You can exercise this right by clicking the “unsubscribe” link in the email or contacting us through our contact information.
Complaint: If you believe that we have violated this privacy clause or relevant laws and regulations, you have the right to complain to the relevant regulatory authorities.
5. Updates to terms
We may update this privacy clause from time to time in accordance with changes in laws and regulations or the needs of business development. Any changes to this privacy clause will be posted on our website and notified to you before the changes take effect. Please check our privacy clause regularly to ensure that you are aware of our latest policies.
We are committed to respecting and protecting your privacy and personal information. We look forward to your trust and support and are willing to provide you with better services.